Career Opportunities

The Computer Support Specialist career is the fastest growing career in the country with a 97 percent increase expected over the next six years with an average hourly wage of over $18 per hour according to America’s Career Infonet (www.acinet.org). As the world becomes more computer and information system oriented, the need for technical support personnel has grown exponentially. Businesses need qualified people to keep their information systems running, train users, and perform other computer system and software application problem resolutions; therefore, support specialists are in high demand. Opportunities exist wherever computers are used. According to U.S. Department of Labor surveys, U.S. businesses will need in excess of 100,000 new technical support personnel each year for the next several years. The skills developed in this major prepare students for entry-level positions in the technical support field; i.e. end-user support, help desk specialist, system support specialist or network operator.

Objectives
The IT Support Specialist certificate is designed to provide training in skill areas that meet market demand. Students are also prepared to take the CompTIA A+®, exam as well as the Microsoft Certified System Administrator exam. See http://www.microsoft.com/learning/mcp/mcsa/ for more details.