College Honored as "Model of Efficiency"

LDS Business College is one of eight colleges and universities nationwide being honored by University Business magazine in its summer 2013 “Models of Efficiency” national recognition program. Sponsored by Higher One, a leader in providing services to higher education administrators and students at more than 1,600 campuses across the U.S., the Models of Efficiency program recognizes innovative approaches for streamlining higher education operations through technology and/or business process improvements.

“LDSBC’s new career development business model is an industry game changer,” said Tim Goral, senior editor of University Business. “The revamped career education program’s improvements serve as a great role model for other higher ed institutions to follow.” 

Challenged to reach more students more effectively, the college revamped Career Services and sought the help of the Student Development Center. Leveraging existing curricula, they focused on courses into which career preparation lessons could be incorporated. School Career Counselor Barbara Thompson developed 13 Career Development Milestones and wove them into the 2012 curriculum.

New units on networking and presenting themselves professionally in person and online were added. Faculty could teach the lessons in class, assign them as homework, ask Thompson to guest teach, or send students to an on-site career development conference. Each milestone required 1-2 hours of study.

Thompson also made online career preparation resources such as YouTube videos and  available to students and faculty, created a training course for faculty and volunteers, and centralized resources to help students better prepare for a scheduled consultation.

In 2012, the college abandoned the career fair model and created the Career Development Conference, working with faculty, HR professionals and local industry experts to provide more useful instruction and connections. The two-day event, which replaced classes, attracted 2,000 students.

Now students are taught how to fix their own résumés and they prepare for counseling sessions by watching videos and completing online modulesin advance. Spreading responsibility for preparing students for careers throughout the college curriculum has increased student involvement in the process and enhanced the quality of the services they receive, without adding staff or technology.

In addition to LDS Business College, summer 2013 Models of Efficiency honorees include:American Public University System (W.Va.), which is being honored for two efforts; Carthage College (Wis.); Ivy Tech Community College (Ind.); The University of Oklahoma; Royal Roads University (Canada); Texas A&M Health Science Center; and Walsh College (Mich.).

Models of Efficiency is an ongoing recognition program. Higher ed institutions can participate in upcoming rounds by visiting

The program is sponsored by Higher One, a leading company that offers a wide array of technological services on campus, ranging from streamlining the institution’s performance analytics and financial aid refund processes to offering students innovative banking services, tuition payment plans, and the basics of financial management. Higher One works closely with colleges and universities to allocate resources more efficiently to provide a higher quality of service and education to students.

“The summer 2013 Models of Efficiency honorees have shown tremendous creativity, collaboration and insight in their efforts to streamline and improve operations,” said Miles Lasater, president and CEO of Higher One. “We are proud to stand with University Business to support and recognize the these higher ed institutions for their successful efforts.”

University Businessis the leading publication for senior managers at colleges and universities throughout the United States, reaching 82,000 leaders who manage enrollment, technology, business, finance, facilities, and academic affairs. More information is available at

Founded in 2000 on a college campus by students, Higher One now serves more than half of the higher education market, providing its services to over 1,600 campuses and more than 13 million students at distinguished public and private institutions nationwide. More information about Higher One can be found at