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Associate of Applied Science in Medical Administrative Assistant


Those who find it rewarding to help others are often drawn to this career choice. Work in a medical setting is demanding. Duties vary from scheduling appointments and maintaining medical records to billing and coding for insurance. Employment opportunities for well-trained personnel are growing nationally in hospitals, insurance companies, outpatient medical offices, and clinics.
Students working in this career have the opportunity to work in a medical front office setting but will not be exposed to clinical tasks such as checking vital signs, drawing blood, and giving injections.
Those who are responsive to the needs of others thrive in the medical environment.

How does the Medical Administrative Assistant career differ from the Medical Assistant career?

  • One of the main responsibilities of a medical administrative assistant is to make sure that the office runs smoothly. Administrative Assistants must be well organized in order to maximize the efficiency of their employer's time. These secretarial positions require excellent computer skills in word processing, database management, and spreadsheets.
  • The medical administrative assistant does not perform any clinical task such as drawing blood, giving injections, checking vital signs and assisting with examinations.

Career Opportunities

This specialty should experience faster than average employment growth as the United States population ages. Opportunities for employment are found in hospitals, insurance companies, outpatient medical offices, and health maintenance organizations.

Learning Outcomes

Upon completion of the program, successful graduates will be able to
  • Confirm personal testimony in the restored gospel of Jesus Christ.
  • Collaborate with others using interpersonal skills in an honest, ethical, and Christ-like manner.
  • Communicate effectively using written and verbal presentation principles.
  • Construct new knowledge using technology and information resource tools.
  • Comprehend and think critically to solve problems.
  • Cultivate a strong, professional work ethic and life-long learning opportunities.
  • Complete computer-based tasks efficiently using advanced keyboarding and 10-key skills.
  • Utilize office equipment such as voice mail messaging systems, and use excellent computer skills in spreadsheets, word processing, and database management or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Complete insurance or other claim forms.
  • Maintain medical records.
  • Do billing and coding for insurance.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Compile and record medical charts, reports, or correspondence.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Edit, finalize, and maintain medical records, technical library, or correspondence using correct formatting and medical terminology and coding.
  • Complete basic accounting functions.
  • Control the flow of information in the office using organizational skills plus print and electronic records management principles.
  • Greet visitors, ascertain purposes of visit, and direct them to appropriate staff.
  • Demonstrate proper customer service skills in answering phones; directing calls; taking messages; and greeting customers in a pleasant, professional manner.
  • Schedule and confirm diagnostic appointments, surgeries, or medical consultations; process payments; compile medical charts; collect routine information; and maintain medical records.
  • Make sure the office runs smoothly.
  • Demonstrate organization in order to maximize the efficiency of employer’s time.
  • Record patient’s medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the room neat and clean.
  • Show patients to the examination rooms and prepare them for the physician.
    Articulate career preparation confidently using resumes, portfolios and interviews.
  • Use medical office management software and correct medical terminology to enter intake details, insurance data, and other needed information.

Click here for required courses and graduation requirements.

Click here for course descriptions.

LDS Business College (LDSBC) is located in downtown Salt Lake City, three blocks west of Temple Square.

Our complete mailing address is:

LDS Business College
95 North 300 West
Salt Lake City, UT 84101-3500

Need directions on how to get here from where you are? They're just a click away.

You can submit questions or offer feedback via our online form, or make a call to one of the departments listed below (a more complete phone list is also available).

Admissions: 801-524-8145

Bookstore: 801-524-8130

Cashiers Office: 801-524-8153

Helpdesk: 801-524-8119

Registration: 801-524-8140

Regular Building Hours

6:00 am – 7:00 pm
Tuesday – Friday
6:00 am – 10:00 pm
10:00 am – 5:00 pm

Hours for specific College services, and exceptions to the building hours (holidays, semester breaks, special events, etc), are available here.