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Certificate in Medical Front Office Assistant

Overview

The Medical Office Assistant program allows those seeking basic office skills training to specialize in the medical area. Duties for medical assistants vary from scheduling appointments to maintaining medical records. Employment opportunities for well-trained personnel are growing nationally in hospitals, insurance companies, outpatient medical offices, and clinics. Good communication skills can contribute to earning power in this field.
This certificate qualifies graduates for entry-level positions in the medical area, providing them employment while continuing an education.

How do these careers differ from the Medical Assistant Career?

  • Students working in this career have the opportunity to work in a medical front office setting, but will not be performing clinical tasks such as checking vital signs, drawing blood and giving injections.

Career Opportunities

This career should experience faster than average employment growth as the United States population ages. Employment opportunities can be found in hospitals, insurance companies, outpatient medical offices and HMOs.
Federal reports show this occupation as one with a bright outlook with expected growth about 25 percent nationally and close to 50 percent in Utah. The average salary range is from $24,100 to $37,100.

Learning Outcomes

Upon completion of the program, successful graduates will be able to
  • Confirm personal testimony in the restored gospel of Jesus Christ.
  • Collaborate with others using interpersonal skills in an honest, ethical, and Christ-like manner.
  • Communicate effectively using written and verbal presentation principles.
  • Construct new knowledge using technology and information resource tools.
  • Comprehend and think critically to solve problems.
  • Cultivate a strong, professional work ethic and life-long learning opportunities.
  • Complete computer-based tasks efficiently using advanced keyboarding and 10-key skills.
  • Utilize office equipment, such as voice mail messaging systems, and use software such as spreadsheets, word processing, and databases or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Complete insurance or other claim forms.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Compile and record medical charts, reports, or correspondence.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Edit, finalize, and maintain medical records, technical library, or correspondence using correct formatting and medical terminology and coding.
  • Complete basic accounting functions.
  • Control the flow of information in the office using organizational skills plus print and electronic records management principles.
  • Greet visitors, ascertain purposes of visit, and direct them to appropriate staff.
  • Demonstrate proper customer service skills in answering phones; directing calls; taking messages; and greeting customers in a pleasant, professional manner.
  • Schedule and confirm diagnostic appointments, surgeries, or medical consultations; process payments; compile medical charts; collect routine information; and maintain medical records.
  • Articulate career preparation confidently using resumes, portfolios, and interviews.
  • Use medical office management software and correct medical terminology to enter intake details, insurance data, and other needed information.

Click here for required courses and graduation requirements.

Click here for course descriptions.

LDS Business College (LDSBC) is located in downtown Salt Lake City, three blocks west of Temple Square.

Our complete mailing address is:

LDS Business College
95 North 300 West
Salt Lake City, UT 84101-3500

Need directions on how to get here from where you are? They're just a click away.

You can submit questions or offer feedback via our online form, or make a call to one of the departments listed below (a more complete phone list is also available).

Admissions: 801-524-8145

Bookstore: 801-524-8130

Cashiers Office: 801-524-8153

Helpdesk: 801-524-8119

Registration: 801-524-8140

Regular Building Hours

Mon
:
6:00 am – 7:00 pm
Tuesday – Friday
:
6:00 am – 10:00 pm
Saturday
:
10:00 am – 5:00 pm
Sunday
:
Closed

Hours for specific College services, and exceptions to the building hours (holidays, semester breaks, special events, etc), are available here.