Technical Support Engineer

Want a quick start in IT? Get your certificate as a Technical Support Engineer.

Translate your passion for problem solving into a career you can be proud of.

Technical support is a key component of every business in today’s tech-centric market. With a certificate in Technical Support, you’ll have the broad range of hands-on skills necessary to break into the IT industry and get work right away. These include troubleshooting, desktop configuration, corporate network design, and an understanding of the security systems necessary to protect servers and networks. Once completed, your final exam will qualify you for multiple industry certifications and a promising career.

You’ll also leave here with the skills to communicate effectively, articulate your career preparation confidently and collaborate with others meaningfully. And in all things, we’ll help you work toward becoming a capable and trusted disciple of Jesus Christ. So whatever you do, you’ll be prepared to be the best you possible.

Are you Interested in an Associate of Science (AS) degree?

If your goal is to get a transferable, skills-based degree, you’re in the right place. One or two standard certificates or one specialized certificate can be combined with general education courses to create your AS degree.

Seeking to expand your job-related skills to broaden career options? Strengthen your resume by including two certificates in your degree. Or, discover new interests by choosing one certificate and exploring elective credits. Are you a Pathway student interested in attending LDSBC? The one-certificate option also allows you to transfer earned credits into your AS degree as electives.

Whichever option you choose, you’ll graduate with the technical, critical thinking and interpersonal skills that employers look for, so you can secure a career and excel.

Interested in continuing your education after you graduate? No problem. Your regionally-accredited AS degree, which includes the credits from your selected certificate(s), can be transferred to a 4-year institution.

AS DEGREE + 1 CERTIFICATE AS DEGREE + 2 CERTIFICATES
Core Curriculum 34 credits 34 credits
Certificate(s) 15 credits 30 credits
Electives 11 credits
TOTAL 60 credits 64 credits

Frequently combined with this certificate

Network Administration

Transform skills in network monitoring and analysis into a career.

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Software Engineering

Build a career of innovation developing software solutions.

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Get a stand-alone certificate*

Are you looking to gain marketable skills quickly, so you can get a competitive job without a 2- or 4-year degree? LDS Business College offers a certificate only option, which allows you to obtain a stand-alone standard certificate in just one semester (15 credits). So you can get to work fast in the field of your choice.

*Note: While a student may choose to take all 5 courses at one time, caution is advised as each class does require significant amounts of study and project/assignment work. It is recommended you split this into at least 2 semesters.

For further details about this and other degrees and certificates, please review your academic catalog.

Don’t forget to plan your courses

Have you laid out your course sequencing yet? It’s essential that you meet with your academic advisor first thing to ensure that you stay on track. Accumulating too many credits will not only affect your eligibility for financial aid, but also your ability to transfer to another school. So don’t wait. Set yourself up for success by mapping out your required courses from the beginning.

You can reach your academic advisor through the Student Development Center at Studentdevelopment@ldsbc.edu or 801-524-8151.

Review course sequencing

Spencer DeGraw

Program Chair - Information Technology
M.B.A., Information Management, University of Phoenix, 1995

After graduating from BYU with a degree in Information Systems, Mr DeGraw joined Novell’s software development team. He later went on to get an MBA as he continued to work full-time in technology.

He joined the college in 2013 after working 20 years in the private, high technology sector. With practical, real-world experience working for companies like Novell, CA, Symantec, and IBM, he adds a unique business perspective to how students at LDS Business College learn about technology.